Domestic Orders 国内発送
Only 5００yen flat rate for orders.
International Orders 海外発送
We currently ship to any country internationally based on courier calculated rates.
If you require special handling,please email us before placing your order.
You may be subject to taxed, duties and custom fee depending on the regulation in your country
and if it happens this will be your responsibility.
Tax and duty amount is presented during delivery, not during checkout. Your local custome office or carrier can give you information on the methods of payment accepted for the duties, taxes, and other fees collected upon delivery.
We do not accept responsibility for incorrect addresses, shipping carrier errors/delays, and/or items damaged during shipment. Should such a situation occur, you are responsible for filing claims with the shipping carrier.
Payment Method お支払い方法
We accept via PayPal.
Return Policy 返品について
If you are not entirely satisfied with your purchase, we will gladly accept returns or exchanges within 14 days of purchase. Item(s) must be in original, unwashed, and unworn condition; an original receipt is required for all returns and exchanges. A refund will not be issued if this criteria is not met. Additionally, we do not accept returns/exchanges nor give refunds for items damaged by improper care and/or cleaning. All socks,insoles and sales items are final sale.
Please email us to @newpeopleworld.comfor returning or exchanging procedure.
If all the conditions for a return/exchange are met, a refund for the merchandise and taxes will be given, however shipping and handling for the delivery will not be refunded unless the item is defective. (Note: all other requirements for returns/exchanges apply to defective items.)
Refunds will be issued with the same payment method that was used in the original transaction.
Cancellation Policy キャンセルについて
If you have placed an Internet or phone order that you wish to change or cancel, please contact us by email.
If your order has already shipped, you must return the item(s) within 14 days of purchase.
Only after we receive the item(s) back in original selling condition will we issue a refund. You will receive a full refund for the value of the merchandise only (including applicable tax); shipping and handling will not be refunded.